Shipping & Delivery Policy

Free shipping

Shipping is free on all orders within the United States. Your order is delivered by UPS.

Processing time

Orders are processed within 1–3 business days after payment.

Delivery time

Our items ship directly from our international suppliers. Delivery usually takes 7–13 business days, depending on your location. During holidays, busy sale periods or customs processing it can take a little longer.

Tracking

As soon as your order ships, you'll receive an email with your UPS tracking number.

Customs and import duties

Because orders ship from abroad, import duties or customs fees may apply to some packages. If they do, they are paid by the customer.

Address changes

Please double-check your shipping address at checkout. Need to change it? Email us within 24 hours of placing your order. We can't be responsible for delays or failed delivery caused by an incorrect address.

Delivered packages

Once tracking shows your package as delivered, responsibility passes to you. We're not responsible for delays caused by carriers, customs or other circumstances outside our control, but we're always happy to help you look into a problem.

Questions?

Email info@mabelsjewelbox.com. We're here 7 days a week and usually reply within 24 hours.